AI automation for retail and e-commerce
Your customers shop at all hours and ask the same questions all day. We build AI that answers them, keeps your listings fresh and turns customers into content makers, while your team handles the rest.
The repetitive work in a store, handled.
Order and delivery questions
"Where is my order?" and "Can I change my address?" answered in seconds, day and night, from your real order data.
Returns and exchanges
Simple returns handled by your policy. Anything unusual goes to a person with the details already gathered.
Product listings
Descriptions, titles and tags written in your brand voice, checked before anything is published.
Customer-made video
Customers pick a style and get a finished branded video to share. More content, no film crew.
Review replies
Every review gets a thoughtful reply drafted for you to approve in one click.
Weekly sales reports
Sales, stock and top products pulled together and sent to your inbox every Monday morning.
We've done this for consumer brands.
678K+ customer interactions for a global brand
AI assistants talked with customers around the clock, with every reply checked and an off switch ready.
Read the case study →
3,603 branded videos, made by customers
For a national consumer brand: a finished video in under 7 minutes, no film crew.
Read the case study →What retail owners ask us.
Can it connect to our online store?
Yes. We connect to common store platforms such as Shopify, along with your email and help desk, so answers use your real order and product details.
Will it give customers wrong answers about orders or refunds?
It only answers from your own policies and order data. Anything outside the rules, like an unusual refund, goes to a person to decide.
How fast can we start?
Start with a free sit-down. You see the first piece working before we add the next, and most projects are up and running in weeks.